Our Response to the Recent Covid-19 Outbreaks
Dear Subaru of London Guests,
We hope you have all been keeping safe and healthy during these unprecedented times.
Our Parts & Service repair facility has been deemed an Essential Service. As a result of this, we will be open as of Wednesday, April 8 2020 to service your vehicle by appointment only during the following hours:
MONDAY TO FRIDAY: 8:00 am – 5:00 pm
SATURDAY & SUNDAY: CLOSED
Please note that we will not be operating our customer shuttle during this time, and walk-in appointments will not be accepted. We ask all visitors to please observe social distancing rules while in the service department. We are taking all precautions to keep everyone safe during these transactions.
Our Parts department will be curbside pick-up only on the North side of the building. Please call the dealership at (519) 455-5985 for more information.
In regards to the Sales department, it has been deemed Non-Essential and will remain closed until further notice. We are still available through our virtual showroom at www.subaruoflondon.com which will accurately display all current New & Pre-Owned Inventory. All of our sales consultants have access to their email, so do not hesitate to reach out with any questions or inquiries.
If you require emergency vehicle assistance outside of operating hours, please see below:
Subaru 360 C.A.R.E (Customer Assistance for Roadside Emergencies)
For any assistance with current outstanding loans through Subaru Financial Services, please call their Customer Service line:
Subaru Financial Services Customer Service
We appreciate your understanding and look forward to seeing you soon!