COVID-19 Policies & Procedures
Dear Subaru of London Guests,
Our Sales, Service & Parts departments are open by appointment only. Due to the newly imposed ‘Stay At Home Order’ our hours of operation have been slightly modified, and are as follows:
MONDAY to FRIDAY: 9:00 am – 6:00 PM
SATURDAY: 9:00 am – 5:00 pm
SERVICE & PARTS
MONDAY to FRIDAY: 8:00 am – 5:00 pm
SATURDAY & SUNDAY: CLOSED
Our customer shuttle is not in operation during this time. We ask all visitors to please observe social distancing rules, and wear a mask while on the premises. All precautions are being taken in order to keep everyone safe during business transactions. Gloves and hand sanitizer are also available, as well as extra masks.
The Parts department will be available for curbside pick-up only on the North side of the building.
Sales is also available remotely through our virtual showroom at www.subaruoflondon.com
If you require emergency vehicle assistance outside of operating hours, please see below:
Subaru 360 C.A.R.E (Customer Assistance for Roadside Emergencies)
For any assistance with outstanding loans through Subaru Financial Services, please call their Customer Service line:
Subaru Financial Services Customer Service
We appreciate your understanding and look forward to seeing you soon.